Summary: Wicket71 Com never sells your personal data to third parties. Your information is used solely to improve our services and meet legal obligations.
1. Introduction
Wicket71 Com (the operating entity, hereinafter referred to as "we", "us", or "Wicket71 Com") takes your privacy extremely seriously. This Privacy Policy ("Policy") explains how we handle your personal information when you use the wicket71com.net website and mobile app (collectively referred to as the "Platform").
This Privacy Policy applies together with our Terms & Conditionsalongside. By registering or using the platform, you agree to this policy. If you have any questions, feel free to reach out to us directly.
We follow international data protection standards and use the latest technology to keep your information secure. Wicket71 Com believes that transparency and trust are the foundation of a lasting relationship.
2. What Information We Collect
Wicket71 Com collects your information in several ways. A detailed breakdown is provided below:
2.1 Information You Provide
Information you voluntarily provide during registration and while using the platform:
- Full name, date of birth, and gender
- Email Address & Mobile Number
- Residential Address & Country
- National ID or Passport Details (for KYC verification)
- Mobile Banking Account Number (for payments)
- Messages you send via live chat or email
2.2 Automatically Collected Information
Information collected automatically while you use the platform:
- IP Address & Device Identifier
- Browser Type & Operating System
- Your activity on the platform (page visits, clicks, time spent)
- Login Time & Location Data
- Betting & Gaming History
- Transaction History
We never store your full payment card number or PIN. Payment details are processed directly through the encrypted systems of mobile banking service providers.
3. How We Use Your Information
Wicket71 Com uses your information only for specific, legitimate purposes. Your data is never used in unnecessary or non-transparent ways.
| Purpose | Data Type | Legal Basis |
|---|---|---|
| Account Creation & Management | Name, email, phone | Contract Performance |
| Identity Verification (KYC) | NID, Passport | Legal Obligations |
| Payment Processing | Mobile Banking Information | Contract Performance |
| Customer Support | Contact Information | Legitimate Interest |
| Fraud Prevention | IP, device, transactions | Legal Obligations |
| Promotional Communications | Email, phone | Compliance |
| Platform Improvement | Usage Patterns | Legitimate Interest |
If you no longer wish to receive promotional emails or SMS, you can unsubscribe at any time or notify our support team.
4. Data Retention & Deletion
Wicket71 Com does not retain your data longer than necessary. Retention periods vary depending on the type of information:
- Account Information: Up to 5 years, both during active account use and after closure.
- Transaction History: Up to 7 years, as required by law.
- KYC Documents: 5 years after account closure.
- Customer Service Logs: 3 Years.
- Website Logs: Up to 12 months.
Once the retention period expires, your data is securely deleted or anonymized so that it can no longer be used to identify you.
5. Sharing Data with Third Parties
Wicket71 Com does not sell your data. However, in certain situations, limited information may be shared with trusted partners:
5.1 Service Providers
- Payment Processors: Mobile banking providers including Mobile Pay, Nagad, and Rocket receive the necessary information to process transactions.
- Technology Service Providers: Hosting, cloud storage, and security service providers use limited technical data as needed.
- Fraud prevention services: Certain data may be shared for risk analysis purposes.
5.2 Legal Obligations
Information may be disclosed to relevant authorities under court orders, government directives, or anti-money laundering laws. In such cases, Wicket71 Com strictly complies with all applicable regulations.
Before sharing data with any third party, strict agreements are in place to ensure they uphold the same privacy standards we do.
6. Cookie Policy
The Wicket71 Com platform uses cookies and similar tracking technologies. Cookies are small data files stored on your device.
| Cookie Type | Purpose | Duration |
|---|---|---|
| Login sessions, security, and core functionality | At end of session | |
| Analysis of platform usage patterns | 12 Months | |
| Saving Language, Theme & Personal Preferences | 6 Months |
You can manage or disable cookies through your browser settings. Please note that disabling essential cookies may affect the availability of certain features on the platform.
7. Your Rights
Wicket71 Com respects your right to data protection. You have the following rights:
Right of Access
You can request to know what personal information we hold about you.
Right to Rectification
You may request corrections to any inaccurate or incomplete information.
Right to Erasure
In certain circumstances, you may request that your personal data be deleted.
Right to Restrict Processing
You may request that we stop using your data for specific purposes.
Right to Data Portability
You may request your data in a machine-readable format.
Right to Object
You may object to the use of your data for marketing or legitimate interest purposes.
To exercise any of these rights, please contact our support team. We typically respond within 30 business days.
8. Data Security
Wicket71 Com uses industry-standard security measures to protect your information:
- SSL/TLS Encryption: All data transmissions are secured with 256-bit SSL encryption.
- Firewall & DDoS Protection: Robust firewalls are in place to prevent unauthorized access.
- Two-Factor Authentication (2FA): An extra layer of security at login.
- Regular Security Audits: Our systems are regularly tested by independent third-party security experts.
- Restricted Access: Only authorized personnel have access to your personal data.
Please note that no data transmission over the internet is 100% secure. We take every possible precaution, but we cannot provide an absolute guarantee against security breaches. If you notice any suspicious activity, please notify us immediately.
9. Child Protection
Wicket71 Com services are strictly for users aged 18 and above. We do not knowingly collect personal information from anyone under 18.
If a minor's information is collected by mistake, we will immediately delete it and close the account upon request from a parent or legal guardian.
If you believe a minor is using this platform, please notify our support team immediately.
10. Changes to the Privacy Policy
Wicket71 Com may update this Privacy Policy from time to time due to legal changes, new services, or other reasons. We will send a notice to your registered email address before any significant changes take effect.
Continued use of the platform after an updated policy is published will be considered acceptance of the new terms. We recommend checking this page regularly.
11. Contact
For any privacy-related questions, concerns, or rights requests, please contact us:
- Email: privacy@wicket71com.net
- General Support: support@wicket71com.net
- Live Chat: Available 24/7 on the platform
- Help Center: wicket71com.net/help-center
We typically respond within 24–48 hours.